Unified Communications System – Office Communication Server

NEED

For the majority of enterprises nowadays, it is essential to have efficient communication between Employees, which enables information exchange continuity. This communication is a requirement for the establishment of a good quality collaboration system that can substantially increase both business and Employee’s efficiency.

In addition to enterprises with a number of different locations, where good quality collaboration systems are particularly important, the need for collaboration is also prominent in small enterprises, and enterprises with a single physical location.

Moreover, the opportunity for Employees to collaborate with Employees who would temporarily or permanently be outside the office, can substantially contribute to overall efficiency.

This system can be integrated with VoIP solutions, and as a result it enables financial savings, in addition to being time-efficient for Employees due to their efficiency increase.

SOLUTION

Streamlined Communications

Integration with standard applications (Outlook, etc.)

Timely visualization of available persons

Option to establish different access levels with Contact Persons

Peer collaboration irrespective of momentary physical location

Option for text, audio and video communication

Communications Operational Control

Authentication over Active Directory

Option for text and audio communication archives

CDR – Call Detail Record

In-built Spam Filter and Anti-spam protection

Prominent system scalability

Option to establish redundancy

Scalable audio and video codec for optimum communication channel quality given the centralized system management

Software-powered VoIP Foundation

System flexibility and scalability

The use of standard communications protocols increases interoperability with the current VoIP systems.

Call management option (call diversion, simultaneous signalization, conference calls,…)

Remote call control – telephony access over computer application

The use of Active Directory and the current Customer’s base results in system implementation cost reduction.

Integration into the Windows environment and familiar application accelerates the learning process in the context of new options.

BENEFIT

Simplification of communication and better collaboration between Employees. Easier and simpler use of shared resources and information. from physical Employee location. Total cost reduction due to an efficiency increase and the use of technologies like e.g. VoIP.

ADVANTAGES

Office Communications Server is a perfect solution for systems based on Microsoft technology. However, due to its compatibility with public communications protocols it also provides high functionality and substantial contribution to heterogeneous systems. It results in a perfect ROI, and becomes particularly prominent with other Microsoft technologies as it can use a number of their features and complement them with a substantial number of new features, resulting with efficiency enhancement, simplification of operation and collaboration between Employees and cost reduction.

REQUIREMENTS

Established and functional IT infrastructure

Implemented Active Directory

MS Windows XP SP2 or the latest OS used by Customers

Internet connection, fixed IP address relative to functionality requirements

Recommended MS Exchange and the use of corresponding Client’s applications

ISA Server 2006 for secure communication outside the local network